Shipping policy
Shipping Policy
Thank you for shopping with PJ HomeTech. Below you’ll find details about how we process and ship orders.
Processing Time
All orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Estimates
After your order ships, estimated delivery times are:
Canada: 2–5 business days
USA: 5–7 business days
International (upon request): 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, or customs processing.
Shipping Rates
We offer flat-rate shipping of $20 on all orders.
Shipping costs are calculated and shown at checkout before payment.
Carriers
We ship using trusted carriers such as:
Canada Post
UPS
USPS
Carrier selection may vary depending on your location and order size.
Order Tracking
All orders include tracking information.
Once your order ships, you will receive a tracking number by email so you can follow your package.
Lost or Stolen Packages
If a package is lost during transit, the shipping carrier is responsible and we will assist you in opening a claim.
If a package is marked delivered but stolen or missing from your property, PJ HomeTech is not responsible. Customers are responsible for providing a secure delivery location.
Incorrect Address
Customers are responsible for entering the correct shipping address at checkout.
PJ HomeTech is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Reshipping fees may apply.
PO Boxes
We ship to PO Boxes where supported by the carrier.
International Orders
International shipping is available upon request only. Delivery times and customs fees may vary. Customers are responsible for any customs duties, taxes, or import fees.
Product Type
We ship small consumer electronics only, which allows for fast and reliable delivery.
Questions
If you have any shipping questions, please contact us: